Privacy Policy

User Agreement and Privacy Policy

Calicom Inc. (Service offered as “XpressMail”), a company with an office at Delaware, is willing to grant access to this website and use of the E-Mail Distribution and Messaging Client services available on this website (the “Services”) to you, the individual or single entity end-user of the Services (“you”), only upon the condition that you accept all of the terms and conditions contained in this End User Agreement, including without limitation the Spam Policy and the Privacy Policy (the “Agreement”). Please read this Agreement carefully before accepting. By selecting the ‘Finish’ box, you, on behalf of yourself or your entity, as applicable, acknowledge that: (1) you have read and understand all of the terms and conditions of this agreement; (2) you are at least 18 years old; (3) you agree to be bound by all of the terms and conditions of this agreement; and (4) if acting on behalf of an entity, you have full authority to, and do, bind your entity to all of the terms and conditions of this Agreement. If you are not willing to be bound by all of the terms and conditions of this agreement, then do not select the ‘finish’ box; you will not be permitted to use the Services or any portion thereof.

  1. XpressMail Services.

1.1 XpressMail is engaged in the business of providing certain E-Mail Distribution and Messaging Client services, including publishing and distributing content provided by clients to lists of subscribers provided by such clients and, at the option of each client, delivering enhanced audio and/or video messaging with such content (each an “E-Mail Distribution and Messaging Client”). Under this Agreement, XpressMail provides you with certain E-Mail Distribution and Messaging Client Services; XpressMail does not grant you a license to any software under this Agreement. You will use the Services only for your internal business (which includes civic or charitable) purposes only and you will not use the Services or any Software for timesharing or service bureau purposes or otherwise for the benefit of a third party.

1.2 To use the Services, you must provide complete and accurate information on the registration form on setup page. As part of the registration process, you will identify a Google e-mail address for your XpressMail system account. XpressMail reserves the right to refuse registration of, or cancel, accounts it deems inappropriate. You are responsible for maintaining the security of your account, passwords and files and for all uses of your account and of the Services in your name.

1.3 XpressMail will provide the E-Mail Distribution and Messaging Client services set forth in the pricing page for subscribers on the lists you provide (“Subscriber Lists”) at the fees set forth in the signup page. XpressMail may, from time to time and at its sole discretion, enhance and otherwise change the hardware, software and/or system used for its E-Mail Distribution and Messaging Clients.

  1. Content; Personal Information

2.1 Creation and Management. “Content” means any and all text, pictures, sound, video, data or other information that you provide for an E-Mail Distribution and Messaging Client. You acknowledge that XpressMail is acting as a passive conduit of the Content and that XpressMail has no obligation, and undertakes no responsibility, to review any of the Content to determine whether it may incur liability to anyone. Your content is safe and its privacy in accordance with Google’s terms and conditions. However, notwithstanding anything herein to the contrary, if it comes to the attention of XpressMail that any of the Content is, in the sole opinion of XpressMail, obscene, threatening, abusive, libelous or otherwise objectionable, you agree that XpressMail may refuse to publish or distribute such Content.

2.2 Spam and Privacy Policies.

You will comply at all times with XpressMail’s then-current Spam Policy and then-current Privacy Policy. XpressMail may, from time to time and in its sole discretion, revise its Spam Policy and/or Privacy Policy, such revisions to be effective immediately upon being posted on the XpressMail site.

2.3 Content, List and Schedule Delivery. You will be solely responsible for providing to XpressMail all Content in the format(s) specified. In addition, you will provide XpressMail with full and accurate Subscriber Lists.

2.4 Personal Information

2.4.1 Collection of Personal Information

We do not collect sensitive information about visitors to our website. We may ask you to provide the following information:

  • name;
  • job title;
  • contact information, including email address;
  • demographic information such as address, postcode, preferences and interests; and
  • other information relevant to customer surveys and/or promotions.

As with most online businesses, we may log information about your access and use of our Service, including through the use of Internet cookies, your communications with our Service, some statistical data about the computer, type of browser, type of operating system you are using and the domain name of your Internet service provider. We also collect technical metadata about videos (such as the timely duration, time stamp, email read stamp etc. – but not the title or any other content) to analyze the use of the Service and to make predictions of the file size.

We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you. If we receive your personal information from third parties, we will protect it as set out in this Policy.

2.4.2 Use of personal information

We collect and use the personal information for purposes including:

  • to better understand your needs, enabling us to improve our products and services;
  • for internal record keeping;
  • to circulate promotional emails about new products, special offers or other information which we think you may find interesting;
  • direct marketing;
  • to contact you (by telephone, email, fax or mail) for market research purposes; and
  • to customize the website according to your interests.

2.4.3 Disclosure of personal information

We may disclose personal information:

  • for the purpose of providing services to customers;
  • to credit reporting agencies and courts, tribunals, regulatory authorities where customers fail to pay for goods or services provided by us to them;
  • to courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
  • to third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located outside of Australia.
  • Where we disclose your personal information to third parties for these purposes, the third party will be obligated to use that personal information in accordance with this Privacy Policy.

If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.

2.4.4 Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes; and
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at support(at)

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

2.5 License Grant. For the term of this Agreement, you hereby grant to XpressMail a non-exclusive, royalty-free, worldwide license to reproduce, distribute, publicly perform, publicly display and digitally perform the Content solely in connection with your E-Mail Distribution and Messaging Clients. You or your third party licensors will retain all intellectual property rights in the Content and Subscriber Lists.

2.6 Subscriber Information. XpressMail does not sell, rent or otherwise make data regarding your subscribers available to third parties unless you and the list owner have obtained the subscribers’ permission and you have asked XpressMail to do so. You will be solely responsible for (a) informing your subscribers that a third party administers your E-Mail Distribution and Messaging Client and (b) obtaining your subscribers’ consent to the use of their personally identifiable information in connection with the E-Mail Distribution and Messaging Client services.

3.1 Fees. The current schedule of fees for the E-Mail Distribution and Messaging Client services is set forth in the pricing page. XpressMail may revise such schedule from time to time, provided that the revised fees will be effective only with regard to E-Mail Distribution and Messaging Client services that you request after the revised fees have been posted.

3.2 Payment. You must pay XpressMail monthly in advance for each month in which you want to use the E-Mail Distribution and Messaging Client services. In addition to the listed fee, you will pay all sales, use, excise and other taxes that may be levied upon either party in connection with this Agreement or on activities related to the E-Mail Distribution and Messaging Client, except for taxes based on XpressMail’s net income. All fees are non-refundable; you acknowledge and agree that you will not be entitled to receive any refund and/or credit in connection with any prepaid fees.

  1. Term and Termination.

The initial term of this Agreement will commence upon the Effective Date and, unless earlier terminated as provided herein, continue for one (1) month; thereafter, this Agreement will automatically renew for subsequent one (1) month terms unless either party gives notice of termination at least 30 days prior to the end of the then-current term. Either party may terminate this Agreement at any time upon the material breach of the other party if such breach remains uncured for 15 days following notice to the breaching party. XpressMail may terminate this Agreement immediately upon providing notice if (i) you do not comply with the Spam Policy or Privacy Policy, (ii) you provide objectionable Content that XpressMail refuses to distribute on 1 or more occasions or (iii) your monthly fees are not paid when due on 1 or more occasions. XpressMail may terminate any or all Enhanced Media Services at any time. Sections 6, 7, 8 and 9 will survive expiration or termination of this Agreement.

  1. Representations, Warranties, Covenants; Disclaimers.

5.1 Client. You represent, warrant and covenant the following: (a) you have full rights to enter into and perform your obligations under this Agreement; (b) you are the owner or valid licensee of the Content including each element thereof and all intellectual property embodied therein; (c) you will not provide any Content that (i) infringes on any third party’s intellectual property rights, (ii) violates any law, statute, ordinance or regulation, including without limitation the laws and regulations governing privacy and export control, (iii) constitutes defamation, trade libel, invasion of privacy or violation of any right of publicity, (iv) is pornographic or obscene or (v) does not comply both with XpressMail’s Spam Policy and XpressMail’s Privacy Policy; and (d) you will not use the E-Mail Distribution and Messaging Client services to attempt to evade U.S. export controls on encryption in any way. You will use all commercially reasonable efforts to provide Content that is accurate and correct in all respects and that contains no viruses, trojan horses, worms, time bombs, cancel bots or other similar harmful or deleterious programming routines.

5.2 XpressMail represents and warrants that it will use commercially reasonable efforts in providing all Services. XpressMail does not, however, guarantee continuous or uninterrupted E-Mail Distribution and Messaging Client Services; in the event of interruption to the Services, XpressMail’s sole obligation will be to restore service as soon as reasonably possible.

5.3 Disclaimer. Other than as expressly stated in Section 5.2, XpressMail provides all services “AS IS” and without any warranty of any kind. You acknowledge that, except as expressly provided herein, XpressMail has not made any representations, warranties or covenants, express or implied, regarding the E-Mail Distribution services, including any implied warranty of Merchantability, Title, Non-Infringement or Fitness for a Particular Purpose or implied warranties arising from course of dealing or course of performance.

  1. Intellectual Property; Confidentiality.

6.1 As between yourself and XpressMail, XpressMail is and will remain the sole and exclusive owner of all right, title and interest in and to Services and all intellectual property rights embodied therein. You will not, directly or indirectly: reverse engineer; decompile; disassemble; or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of, or found at or through, the Services or any software, documentation, or data related to the Services (“Software”). If you are using the Services in any country in the European Community, the prohibition against reverse engineering, decompiling, disassembling or creating derivative works based on the Services or the Software does not affect your rights under any legislation implementing the E.C. Council Directive on the Legal Protection of Computer Programs.

6.2 “Confidential Information” means information disclosed, furnished, communicated or otherwise made available by one party to the other concerning technology, know-how, product development plans, business plans, pricing, subscriber count, subscriber identity and subscriber data, whether communicated verbally or in writing; however, Confidential Information does not include any information that (a) can be shown was already known to the receiving party at the time of disclosure, (b) is independently developed by the receiving party without any use of or reference to the disclosing party’s information, (c) is provided to the receiving party by a third party without violation of the disclosing party’s rights or (d) is already in or enters into the public domain by some action other than breach of this Agreement. Each party agrees, for the term of this Agreement and 3 years thereafter, to hold the other party’s Confidential Information in strict confidence, not to disclose such Confidential Information except as authorized by the disclosing party and not to use such Confidential Information except as permitted hereunder. The prohibition on disclosure will not apply to the extent that Confidential Information is required to be disclosed as a matter of law or by order of a court, provided that the receiving party uses reasonable efforts to provide the disclosing party with prior of such requirement and reasonably assists in obtaining a protective order therefore. Confidential Information of a party is and will remain the property of such party, notwithstanding any permissible disclosure under this Agreement.

  1. Indemnity.

7.1 Obligation. Each party will defend, indemnify and hold harmless the other party and its directors, officers, agents and employees for any and all losses, damages, costs, liabilities or expenses, including without limitation reasonable attorneys’ and expert witnesses’ fees (collectively, “Liabilities”), incurred or arising from any breach of such party’s respective representations, warranties or covenants in Section 5. You further agree to defend, indemnify and hold harmless XpressMail, its directors, officers, agents and employees for any Liabilities incurred or arising from any claims arising from the sale or license of goods or services in connection with any E-Mail Distribution and Messaging Client.

7.2 Mechanics. All defense and indemnity obligations are contingent upon the indemnified party: (a) providing prompt notice to the indemnifying party of any claim, action or proceeding giving rise to an indemnifiable event; (b) granting sole control of the defense and/or settlement negotiations to the indemnifying party (except that the indemnified party’s prior written consent will be required where any settlement reasonably can be expected to require a material affirmative obligation of, or result in any ongoing material liability to, the indemnified party); and (c) providing reasonable cooperation and, at the expense of the indemnifying party, assistance in the defense or settlement.

  1. Limitations on Liability.

Except for each party’s obligation assumed in Section 7, in no event will either party be liable for any special, indirect, incidental or consequential damages (including but not limited to such damages arising from breach of contract or warranty or from negligence or strict liability), or for lost data, interrupted communications or lost profits arising out of or in connection with this Agreement. Except for each party’s obligation assumed in Section 7, under no circumstances will either party be liable to the other for an amount greater than the amounts paid by you to XpressMail under this Agreement.

  1. General Provisions.

This Agreement will be governed by the laws of the State of California without giving effect to principles of conflict of laws. Each party agrees to submit to jurisdiction in California. If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions will continue in full force. The waiver by either party of a breach of any provision of this Agreement will not operate as a waiver of any other or subsequent breach. XpressMail may subcontract all or a portion of its responsibilities hereunder. If the performance of this Agreement or any obligation hereunder, except the making or payments, is prevented, restricted or interfered with by any act or condition whatsoever beyond the reasonable control of the affected party, the party so affected will be excused from such performance to the extent of such prevention, restriction or interference. The parties to this Agreement are independent contractors; no agency, partnership, joint venture or employee-employer relationship is created by this Agreement. Any notices will be given to the appropriate party at the address specified on the first page or at such other address as the party has specified in writing. Such notice will be deemed given in the following circumstances: if sent by personal delivery, upon such delivery; if sent by telephone facsimile or electronic mail, upon confirmation of delivery; if sent by national carrier, 2 days after date of delivery to such carrier; or if sent by certified or registered mail, postage prepaid, 5 days after the date of mailing. This Agreement, including the attached exhibits, sets forth the entire agreement of the parties and supersedes any other communications between the parties as to the subject matter of this Agreement. It may be changed only by a writing signed by both parties.